Gem Secrets is fantastic!!! A friend of mine highly recommended Michael for the appraisal. Michael came to my home to handle the appraisal. His mobile service is just what I needed with my hectic schedule. He was prompt and very courteous. He got right to work and I had the Appraisal Report emailed to me before he left. The mobile service saved me time and money and you can't beat his prices. I would definitely recommend Michael for all your jewelry appraisal needs. GREAT customer service. He is the best in town!!!
Michael Rogers came today and gave me an appraisal for a piece of jewelry. it was great not to have to go out and get it done. He was very friendly and very professional. I would greatly recommend him to everyone.
I had my doubts when my wife told me that we were meeting an appraiser outside a jewelry store in South Orange County. A friend of a friend had given her the name of Michael Rogers. When we arrived for our appointment he was actually waiting for us inside a very nice and secure store. (Robbins Brothers) The other reviews pretty much say it all. Michael is like the "honest mechanic" that you wish you could find when your car needs repair. Good person, knows his craft, and provides timely professional service. What more could you ask for? It was a pleasure doing business with him and will refer him to all of our friends.
Mr. Rogers is a true professional, making the whole process of getting my jewelry appraised very easy to accomplish. He answered my call in a timely fashion and was on time for our appointment. He is trustworthy, and gave me a very respectful printout with pictures of my jewelry with explanations and information on all aspects of how it was appraised. I felt very secure with his knowledge and the personal attitude he has is wonderful!
I was getting frustrated trying to find an appraiser for my diamond ring. Several of the "chain' jewelry stores didn't do appraisals and the ones who did charged an arm and a leg for the service. I read the previous reviews for Michael Rogers on yelp and decided to give him a call. I was very impressed with the service that he provided and here is why:
1. He answered his phone- no voice mail or call backs
2. He charged about half the price that the "chain" store did
3. He was very flexible with his schedule and came to my home the same day to do the appraisal. This was extremely helpful to me.
4. Mr. Rogers was thorough in checking my ring. He gave me explanations of the quality of my stone and he even showed me where the inclusion was so I would always be able to identify it if the ring was ever taken somewhere for sizing or repair. I feel that was the most impressive part of the appraisal.
5. I was given a 12 page pdf file of my appraisal.
I feel that Mr. Rogers is an accurate and thorough gemologist. I would highly recommend his services and I will be sure to use him again.
I was in need of a certified appraisal for a piece of jewelry so that my insurance would cover it. Robbins Bros. referred me to Michael. I was very impressed when at the end of our conversation (while still standing in Robbins Bros.) we had scheduled to meet only an hour and a half later. The appraisal took about an hour. Michael is very personable and at the end of the appraisal he provided me with a PDF document ready to be emailed over to my insurance company. Quick, thorough and efficient!
I highly recommend his services. The next time I need a certified appraisal, I will definitely call him again.
Michael Rogers was recommended to me by a large jewelry chain in Orange County. I phoned him on a Friday afternoon (hoping to set up an appointment in the near future). He was in my area and available, thus showed up within the hour.
Michael was professional, friendly, and informative; educating me on the process as well as the blueprint of my ring. My insurance company required that I get an appraisal as I wanted to cover my engagement ring under my home owner's insurance. Immediately following the appraisal, I had an electronic copy to forward to my insurance carrier! It was so convenient.
I highly recommend Michael for any appraisal needs you have.