Michael is FANTASTIC. He commuted to meet me at my office to make it extremely convenient. He is extraordinarily thorough and a pleasure to work with.

We were pleased to find Michael & to have him come to us to appraise my jewelry. We were not wanting to leave my jewelry at a store to get appraised or have it sent away (3 weeks, really?). He was able to come appraise my jewelry the day after I called, which wAs wonderful. After describing the appraisal & the mapping, he let us look at the diamonds under the microscope, so we knew what to look for that made my diamond unique.

The price he charged was comparable to the other appraisers I looked at & under many of them, plus I did not have to go sit in a store while they looked at my jewelry. We were able to send the PDF of the appraisal to our insurance company the same day & they accepted it without any problems.

Overall a great experience!!!

When purchasing a diamond it is very important that you get an appraisal of what you are buying from someone knowledgeable on the subject, i.e. a graduate gemologist. Unfortunately, "mobile" graduate gemologists who can do on-the-spot appraisals are very scarce indeed. By providing a mobile appraisal service, Michael is able to timely provide his clients with an appraisal, with a quick lesson on how diamonds are graded, with all the paperwork that will be required for insurance purposes, and with the security of knowing that everything will be done within view rather than by mail or behind closed doors. The service Michael provided us with was very professional, efficient, and courteous. Moreover, when we contacted him a few weeks later for a pdf of the appraisal report, he promptly sent it the very next day. Not only does he provide excellent service, but he is very friendly. It is obvious that Michael has a lot of experience working as a gemologist. I would definitely use him again. If you need a timely appraisal from someone you can trust, Michael is definitely the one to contact.

Bought an engagement ring and had Mike to my office the same day I called. He was excellent. Answered all my questions and he obviously knows his stuff.

Michael was recommended to me by a colleague at work and it was incredible - he was available that day, he showed up on time at my office (a little early, even!) and he was ready to go with all the tools available, including a laptop and a microscope. I wanted the appraisal before resizing my ring; I was hesitant to turn it over to a jeweler because of horror stories that I had heard of jewelers switching out diamonds. Michael was able to describe the style of the ring to me and point out with the microscope all the unique characteristics of the ring and its diamonds. These characteristics were also listed in his report that he provided to me on a zip disk right there. It was all done before my lunch hour was up and I am very happy - now I have a document to email to my insurance company and confidence that I know my ring!

I have been married for over 1 year now and have been putting off getting my ring insured. I have been heaing horror stories on where people have gotten them stolen. My husband worked too many long hours for me to let something bad happen to my ring and not have it insured. I called Robbins Bros and asked if they could reffer me to an appraiser. They gave me the contact information of Michael Rogers from Gem Secrets. I called Michael and he was very professional on the phone and was able to come to my office the very same day. He gave me my appraisal to submit to my insurance company within an hour. My ring never left my sight either. I would highly recommend Michael to anyone!

Michael impressed me. He was professional, thorough, and very pleasant to work with. The report he created is well done, including images and explanations. I would use his services again and I highly recommend him.