Michael did a great job on our appraisal. He was detailed and very thorough. He was very kind and took the time to answer all our questions. It was so nice to have him come to our home to do the appraisal and he was able to come the next day. We highly recommend him to anyone looking to have their jewelry appraised. Thanks Michael!!
I found Michael while searching for someone to appraise the engagement ring I had bought. I purchased it in Missouri, and wanted to get it appraised for a little piece of mind and insurance purposes. He went out of his way to fit me in the SAME DAY, and drove up from San Diego to MEET me at my office. 45 minutes later, our business was done and he had a detailed appraisal for me in PDF form. This allows me to access it via email and send it to the insurance company, as well as keep a great record for myself. Overall, the service was outstanding. Michael is a super friendly guy, who is willing to go out of his way for his customer. He's a certified gemologist from the Gemological Institute of America and has awesome credentials to back up his work. Most people don't realize what they are buying when they get an appraisal, so do your research!
I highly recommend him to anyone needing an appraisal. 5 STARS!!
We were in need of an appraisal for my engagement ring and wanted someone who could do them the same day. Where we bought the ring, they wanted us to drop it off and pick up at a later date. I am sorry but I didn't want to let it out of my sight. Michael was awesome, not only did he answer the first time I called (I left a message for 3 different appraisers who I still have not heard back from) but he also was very flexible with my schedule. Upon arrival he was not only professional and knowledgeable, but very down to earth. He not only showed us how to identify our diamond for the future but told us who made it. It was great having him come to us and appraise the ring right before our very eyes. I would highly recommend him!! Thanks Michael
Do NOT go any where else besides Michael at Gem Secrets for an appraisal. Michael is very professional, educated, friendly, and accessible. He came to my home and appraised my fiancées engagement ring from Robbins Brothers within an hour. I'm sure he could of done it faster if we weren't getting side tracked laughing. Also, he emailed me a copy of the appraisal after he finished within minutes to my email address so I can send it off to my insurance carrier. I will be highly recommending Michael to ALL my family and friends. I was very impressed with him! Thank you, Michael. : )
Michael was a pleasure to work with…arrived on time, super knowledgeable & explained everything very well…I love the fact that he comes to you!! I would highly recommend Michael & Gem Secrets..
Michael with Gem Secrets was fantastic. He did a great job appraising our jewelry and was very informative. All of our questions were answered in a very knowledgeable way. Michael has a delightful personality that makes it very easy to welcome him into our house. His mobile service is unique and very helpful during a busy time. He traveled over 50 miles to meet with us and the cost for his service is very reasonable.
I was referred to Gem Secrets for a ring appraisal and I have to say working with Gem Secrets was great. Michael was quick to reply to emails and phone calls and he was very accommodating of my schedule (even when I changed our meeting time and location at the last minute). Most importantly though, I was impressed with the work Michael did. The appraisal was quick, he gave great explanations on what he was doing and what he was looking for. The final appraisal report was excellent and sent as a PDF which is handy. Overall, working with Gem Secrets was a great experience. I would absolutely refer friends and family to them.